Terms of Service
Last updated: 09 April 2024
Welcome to GoClean Solutions!
By using our cleaning services, you agree to these terms and conditions, which are designed to ensure a clear understanding of mutual expectations. Please read them carefully.
Acceptance of Terms
By accessing and using our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, you should not use our services.
Service Description
GoClean Solutions provides professional cleaning services for factories, offices, and general spaces. Our services include but are not limited to, dusting, vacuuming, mopping, sanitizing, and trash removal.
Service Booking and Cancellation
- Services can be booked through our website, by phone, or email.
- To cancel or reschedule a service, please contact us at least 48 hours in advance.
- Cancellations or rescheduling with less notice may incur a fee.
Payments and Refunds
- Payment is due at the time of service or as otherwise agreed upon.
- We accept credit/debit cards, bank transfers, cash payment.
- Refunds or credits for services not rendered or dissatisfaction will be addressed on a case-by-case basis.
User Responsibilities
- Ensure the cleaning area is accessible on the scheduled day.
- Inform us of any specific cleaning requirements or areas that need special attention.
- Remove or secure any valuable or sensitive items before the cleaning service.
Limitation of Liability
GoClean Solutions will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from the use of or inability to use the service.
Indemnification
You agree to indemnify and hold harmless GoClean Solutions and its employees, agents, and contractors from any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these terms or your use of our services.
Changes to Terms
We reserve the right to modify these terms at any time. We will provide notice of any significant changes and update the “Last updated” date at the top of these terms. Your continued use of our services after any changes signifies your acceptance of the new terms.
Get in Touch
If you have any questions or concerns about these terms, please contact us at:
- Phone: 0466 260 508
- Email: admin@gocleansolutions.com.au
- Address: 23/31 Keysborough Cl, Keysborough VIC 3173